Frequently Asked Questions
Everything you need to know about our premium mirrors and delivery.
How do you ensure mirrors don't break during shipping?
We use specialized reinforced packaging, including custom-fit foam inserts and double-walled corrugated cardboard, to ensure your mirror arrives in perfect condition.
What is your return policy for damaged items?
If your mirror arrives damaged, please contact us within 48 hours of delivery with photos of the damage. We will arrange a free replacement or a full refund immediately.
Do you offer professional installation services?
While we provide comprehensive mounting hardware and instructions with every purchase, we do not provide in-home installation. We recommend hiring a professional handyman for extra-large or heavy wall mirrors.
How long will it take for my order to arrive?
Standard shipping typically takes 5-10 business days. Custom-made or oversized mirrors may require an additional 1-2 weeks for specialized freight handling.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your mirrors suitable for high-humidity areas like bathrooms?
Yes, many of our mirrors feature moisture-resistant backing and high-quality silvering designed specifically to prevent corrosion in bathroom environments.